How to Get Umrah Permit Through Nusuk App – Step-by-Step Guide for Expats and Tourists



 Performing Umrah in Saudi Arabia has become more accessible and organized thanks to the official Nusuk App. Whether you’re an expat living in the Kingdom or a tourist visiting from abroad, this app is your digital gateway to securing Umrah permits, booking prayer slots at the Two Holy Mosques, and accessing essential pilgrimage services.

In this comprehensive guide, we’ll walk you through:

  • What the Nusuk App is

  • Who can use it

  • How to register

  • How to apply for an Umrah permit step by step

  • Common errors and how to avoid them

Let’s make your spiritual journey smoother and stress-free!

🕌 What is the Nusuk App?

The Nusuk App (formerly known as Eatmarna) is the official application launched by the Ministry of Hajj and Umrah in Saudi Arabia. It is designed to facilitate the issuance of permits for:

  • Umrah

  • Prayers in Masjid al-Haram and Masjid an-Nabawi

  • Visits to Rawdah Sharif

  • Ziyarah to historical Islamic sites

The app is available in multiple languages, including English, Arabic, Urdu, and more.

Download it from:

👥 Who Can Use the Nusuk App?

The app can be used by:

  • Saudi citizens

  • Iqama holders (residents/expats in Saudi Arabia)

  • Tourists visiting on a Saudi eVisa or family visit visa

  • GCC nationals

Note: Pilgrims traveling for Hajj must use the official Hajj registration system, not Nusuk.

📱 Step-by-Step Guide to Register on Nusuk App

Before you can request an Umrah permit, you need to register an account. Here’s how:

Step 1: Download the App

Search for Nusuk on your app store and install it on your smartphone.

Step 2: Choose Your Language

Upon opening, you’ll be prompted to select your preferred language.

Step 3: Select "Register New User"

You’ll have two registration options:

  • GCC/Residents (Iqama holders)

  • Visitors (using border number or visa details)

Choose the appropriate option.

Step 4: Fill in Your Details

You’ll be asked to provide:

  • National ID or Iqama number (for residents)

  • Passport number (for visitors)

  • Date of birth

  • Mobile number (must be active in KSA)

  • Email (for notifications)

A verification code will be sent to your mobile. Enter the code to complete registration.

🕋 How to Get an Umrah Permit Through Nusuk

Once your account is set up, you can now request an Umrah permit. Follow these steps:

Step 1: Log in to the Nusuk App

Enter your credentials (ID/passport and password). You can also use your Absher account login if linked.

Step 2: Tap “Umrah” from the Home Screen

This will take you to the permit application form.

Step 3: Select Permit Holder

Choose if the permit is for:

  • Yourself

  • A dependent (child, spouse, parent on the same Iqama)

  • Another person (if authorized)

Step 4: Choose the Date and Time

The system will display available dates and time slots for Umrah.

  • Green slots = available

  • Yellow = limited availability

  • Red = fully booked

Select your preferred date and time.

Step 5: Select Gathering Point

You'll be asked to choose a transportation center from where you’ll enter the Haram area, such as:

  • Kudai

  • Shesha

  • Al-Zahir

You must report to this point on the day of your Umrah at the appointed time.

Step 6: Confirm and Generate Permit

Review your details and confirm the booking. Your Umrah permit QR code will be displayed in the app and also sent via email/SMS.

✅ You must show this QR code when entering Masjid al-Haram.

🧾 Requirements to Issue an Umrah Permit

To successfully obtain an Umrah permit through Nusuk, ensure the following:

  1. Valid Iqama or Tourist Visa

    • Iqama must be current and active

    • For tourists, entry visa must allow religious activities

  2. Active Tawakkalna App (Health Status)

    • Although health status restrictions are relaxed, having Tawakkalna helps facilitate entry

  3. No Active Hajj Permit

    • During the Hajj season (mid-Shawwal to Dhul Hijjah), Umrah permits may be paused

  4. Permit is for One Entry Only

    • You can only have one active Umrah permit at a time

🔄 How to Cancel or Modify an Umrah Permit

If you can’t make your scheduled Umrah, it’s important to cancel the permit in advance.

To Cancel:

  • Open Nusuk App

  • Go to My Permits

  • Tap the active permit

  • Click Cancel Permit

To Reschedule:

You must cancel the current permit and then reapply for a new slot.

💡 Helpful Tips for a Smooth Umrah Using Nusuk

🕐 1. Book Early – Especially During Ramadan

Slots during Ramadan and school holidays get filled weeks in advance.

👨‍👩‍👧‍👦 2. Book for Family Together

You can add dependents and family members under one account to book permits in a group.

🧭 3. Arrive Early to the Gathering Point

You’ll be checked for your permit and may be bused into the Haram area. Arrive 30–60 minutes early.

🧍 4. Maintain Manners in the Haram

The Nusuk system ensures crowd control, but politeness, patience, and respect for others are essential.

📶 5. Keep Mobile Data On

You may need to show your permit QR code at multiple checkpoints, so make sure your phone is charged and connected.

🧳 Umrah for Tourists – What You Should Know

If you're a tourist coming to Saudi Arabia:

  • Apply for an eVisa via visa.visitsaudi.com

  • Download Tawakkalna and Nusuk apps before arrival

  • Book your Umrah permit before traveling to Makkah

You do not need an agent or intermediary to get the permit—it’s completely digital and free!

🛑 Common Errors and How to Avoid Them

ErrorSolution
“No slots available”            Try checking different dates or non-peak hours
“User not found”            Make sure your ID/passport is entered correctly
“Invalid permit”            Check if your visa or Iqama is expired
Can’t register            Ensure your mobile number is active in Saudi
Permit expired            You must perform Umrah within the scheduled time

🌐 Related Services on Nusuk App

The app offers much more than just Umrah permits:

  • Rawdah Prayer Permit (for visiting the Prophet’s Mosque)

  • Ziyarah Permits to historical sites

  • Accommodation suggestions in Makkah & Madinah

  • Transportation options including buses and taxis

  • Hajj season updates and announcements

✋ FAQs – Nusuk Umrah Permit

Q1: Can I perform Umrah without the Nusuk app?
➡️ No. A permit through the Nusuk app is mandatory for entry into Masjid al-Haram to perform Umrah.

Q2: Do children need a permit?
➡️ Children aged 5 and above need a permit. Below that, they may enter with an adult but may not perform Umrah.

Q3: Is the permit free?
➡️ Yes, obtaining a permit via Nusuk is completely free.

Q4: Can I perform Umrah multiple times?
➡️ Yes, but you must wait until your current permit expires and then apply for a new one.

💬 Final Thoughts

The Nusuk App has revolutionized how pilgrims manage their spiritual journey. Whether you are a resident or a visitor, the app makes it easier than ever to get a legitimate Umrah permit, plan your trip, and enjoy a well-organized experience in the holiest cities of Islam.

With just a few clicks on your phone, you can be on your way to performing a beautiful act of worship that will stay with you for a lifetime.

May Allah accept your Umrah. Ameen.

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