How to Check Salary Transfer Status in Saudi Arabia (Mudad App)



Receiving your salary on time is one of the most important aspects of working in Saudi Arabia. The Kingdom has taken significant steps to ensure transparency in salary payments through its Wage Protection System (WPS), which is monitored by the Ministry of Human Resources and Social Development (MHRSD).

One of the most effective tools introduced for this purpose is the Mudad App, a government-approved platform that helps employees and employers manage payroll, track salary transfers, and resolve issues related to wages.

In this guide, we’ll explain how to check your salary transfer status in Saudi Arabia using the Mudad App, along with tips for expats on handling delays and reporting violations.

1. What is the Mudad App?

The Mudad App is an official digital payroll system launched in Saudi Arabia to monitor salary transfers and protect workers’ rights. It is directly linked with the Wage Protection System (WPS), ensuring that all employee salaries are paid correctly and on time.

For employees, it provides:

  • Real-time salary transfer tracking

  • Transparency in payment history

  • Notifications for salary deposits

  • A record of employer compliance with labor laws

For employers, it ensures compliance with Saudi labor law by streamlining payroll, automating reports, and avoiding penalties for delayed or missing salary payments.

2. Why Checking Salary Transfer Status Matters

Many expats in Saudi Arabia rely on their monthly salary not only for living expenses but also for sending remittances back home. Knowing whether your salary has been processed helps you:

  • Confirm your wages are paid on time

  • Avoid unnecessary bank delays

  • Report salary delays or non-payment to authorities

  • Maintain financial stability

Since salary disputes can affect your Iqama renewal or end-of-service benefits, monitoring salary status is crucial for every worker in Saudi Arabia.

3. How to Download and Register on Mudad App

Before you can check your salary status, you’ll need to download and register on the app.

Step 1: Download the App

  • Android users: Download from the Google Play Store

  • iPhone users: Download from the Apple App Store

Step 2: Register with Absher

Since the Mudad App is linked to the government system, you must register using your Absher account credentials.

  • Enter your Iqama number

  • Provide your Absher login details

  • Complete verification via OTP (One-Time Password)

Once registered, you’ll have access to your salary transfer records.

4. How to Check Salary Transfer Status in Mudad App

Here’s a step-by-step guide to checking whether your salary has been transferred:

Step 1: Open the Mudad App

Login with your Absher-linked account details.

Step 2: Go to the Payroll Section

Navigate to the “Salary” or “Payroll” option on the main dashboard.

Step 3: View Salary Records

You’ll see a list of monthly salary payments with details such as:

  • Salary amount

  • Payment date

  • Employer’s name

  • Status (Paid, Pending, or Delayed)

Step 4: Confirm Bank Transfer

If the status shows Paid, the salary has been processed successfully. You can cross-check with your bank account to ensure the deposit has been credited.

Step 5: Report Issues if Needed

If your salary is marked as Delayed or Not Paid, you can raise a complaint directly within the app or through the Ministry of Labor.

5. Common Salary Transfer Statuses Explained

When checking your salary in the app, you may see different status updates. Here’s what they mean:

  • Paid: Your employer has processed your salary, and it should reflect in your bank account.

  • Pending: Salary has been initiated but not yet deposited.

  • Delayed: Payment has been held back beyond the due date.

  • Not Paid: No salary transfer has been reported for the given month.

6. What to Do If Your Salary is Delayed or Not Paid

If your salary status shows as delayed or unpaid, you can take the following steps:

  1. Contact Your Employer First
    Sometimes technical issues or bank delays can cause late transfers. Speak to your HR or payroll department before escalating.

  2. Check with Your Bank
    Ensure your bank account is active and not blocked due to Iqama expiry or other issues.

  3. File a Complaint Through Mudad or Absher
    If your employer consistently delays salaries, you can lodge a formal complaint. The Wage Protection System will investigate, and employers may face penalties.

  4. Approach the Ministry of Labor
    In serious cases, employees can raise disputes with the Ministry of Human Resources and Social Development (MHRSD).

7. Benefits of Using Mudad App for Expats

The Mudad App makes life easier for foreign workers in Saudi Arabia by:

  • Providing transparency in salary payments

  • Protecting workers from wage theft or unfair delays

  • Offering an official channel to raise salary disputes

  • Keeping digital salary records for end-of-service benefits and tax purposes

8. Employer Penalties for Salary Delays

Saudi labor law requires salaries to be paid on time every month. If employers fail to comply:

  • They can be fined up to SAR 3,000 per employee

  • Business services from the Ministry may be suspended

  • Repeat violations can lead to suspension of the company’s operations

This ensures that workers are always protected under the Wage Protection System.

9. Tips for Expats to Manage Salary Issues

  • Always check your salary status on the Mudad App after payday.

  • Keep screenshots of payment history in case of disputes.

  • Monitor your Absher account for any fines or violations linked to employment.

  • Ensure your bank details are updated with your employer.

  • Report recurring salary delays to authorities—don’t ignore them.

10. Related Services and Resources

As an expat, managing your salary goes hand-in-hand with other financial responsibilities in Saudi Arabia. You may also want to read:

These services are also linked with your Iqama and can impact your legal residency if left unchecked.

Final Thoughts

The Mudad App is a powerful tool for ensuring salary transparency and protecting employee rights in Saudi Arabia. By regularly checking your salary transfer status, you can avoid unpleasant surprises, track your payments, and take timely action if any issues arise.

For expats, this app provides peace of mind, knowing that salary protection is backed by the government and accessible at your fingertips.

So, if you haven’t already, download the Mudad App today and stay in control of your wages.

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